SiteTrec Hosting
Frequently Asked Questions


  • Dedicated Server
  • Cloud Hosting
What is the deploy time on dedicated servers?
  • Storage and regular dedicated servers deploy anywhere between 1-7 days from successful payment.

    Rapid deploy dedicated servers deploy anywhere between 1-3 days depending on request.

How can I access my dedicated server?
  • Depending on the OS, PUTTY and Remote Desktop Connection will be the primary tools to connect to the machine.

What is Cloud Hosting?
  • Cloud hosting is a type of web hosting which uses multiple different servers to balance the load and maximize uptime. Instead of using a single server, your website can tap into a “cluster” that uses resources from a centralized pool. This means that even if one server fails, another kicks in to keep everything running.

Does Shared Web Hosting include Email Hosting as well?
  • Absolutely! Create email accounts and manage them with our webmail client.

Is an upgrade possible from my current Shared Hosting Plan?
  • Yes, you can do so by managing your service in our billing area, if you do not feel comfortable doing so you can always contact us.

Is there any money back guarantee with the Web Hosting services?
  • All of our services include a 14 day money back guarantee. After that period refunds are at staff discretion.